Running a business is no easy voyage.

Let’s turn the tide on complicated systems and steer you toward smooth operations.

Mindbody Support

Ever wished you had a MindBody guru on speed dial? As MindBody Certified Consultants, we know the essential features,  workarounds and updates to optimise your setup, simplify your daily operations and make your business run stress-free.

Business Consulting​

Struggling to optimise your booking systems, fine-tune your pricing strategy, or boost client retention? We’ve got the insights and tools you need. Think of us as your go-to partner for refining operations and unlocking your business’s full potential.

MindBody Setup

Adopt smooth systems from day one, with a setup that is tailored to your needs.

From booking to buying, we’ll configure everything to run smoothly from day one.

from $750

  • New wellness business owners who aren’t sure where to begin when it comes to their booking system setup.
  • You’ve had your onboarding call but your business needs a little more customisation.
  • Initial Consult (Scope of Work)
  • Implementation hours as quoted

MindBody Audit

We’ll streamline your booking process so it’s effortless for both you and your clients.

We’ll dive into every corner of your existing setup, ensuring MindBody is working seamlessly to ensure that both you and your clients are getting the most out of your subscription.

from $730

  • You’ve been using MindBody for a little while now but don’t feel like you’re using it to its full potential
  • Your software needs a cleanup, you need new pricing and services set up and a few features optimised
  • Initial Consult (Scope of Work)
  • 2 hours Implementation time

Marketing Automation

Automate your marketing and free up your time with engaging targeted automations.

We’ll set up the Marketing Suite so your emails run on autopilot, ensuring that you stay connected with clients even when you’re off the deck.

from $1930

  • You’ve got the Marketing Suite and haven’t got a clue where to start.
  • You’ve got one or two automations set up, but you’re not sure if it’s any good.
  • Clients looking for a ‘done-for-you’ solution.
  • 1 x 60-min Initial Consultation to go through automation strategy and brand language
  • 1 x 60-min Final consult to set up smart marketing, lead management and go through FAQs
  • Customised automation strategy
  • Customised smart list setup
  • Copywriting
  • Email template design and input

Business Audit

A deep dive into your numbers – what’s working and where you can improve.

Wondering how your business is really performing? Our business performance audits dive deep into the numbers that matter most. We’ll help you spot areas for growth, fine-tune operations, and help you get on a course for success!

from $390

  • You’ve been in business for over 3 months
  • You’re not sure where to focus your energy so you’re taking the scattergun approach
  • You want to get a handle on your numbers so that you can increase revenue, improve conversion and better serve your loyal members

Pricing Strategy

We’ll develop a pricing strategy that attracts clients & boosts your bottom line.

We’ll review your existing pricing structure to understand what’s working and where there’s room for improvement.

from $390

  • You’re not sure if your pricing structure is profitable. ‘Everyone else’ seems to have the same pricing and doing ‘ok’
  • You aren’t sure what your break-even is or how much revenue you are bringing in per service
  • Your expenses are increasing every year but your prices have remained the same

Casual Consultations

Needing support with a specific area of your business or MindBody setup?

A casual consult is our fully personalised option.

from $180

  • You’re in need of an hour of power to workshop your business and software needs.

If you’ve previously purchased a package and you are a follow-up client, casual consultations are $180 (normally $280)

As a former captain, I GET IT — running a business is no easy voyage. We’ll turn the tide on complicated systems & steer you toward smooth operations.

Hop aboard for a free 25-minute consultation.

We’ll chart out a course for smooth operations, seamless marketing, and a MindBody setup you actually love.

What our clients say about working with us:

Jenna
Jenna
@thebarnmartialartsfitness — Perth, AU
Smooth Sailing.. it is exactly that! With multiple areas of expertise the clarity that Sarah has been able to provide for us via our software system has been game changing. She sets a very clear expectation and always delivers. Very happy to have found Sarah and have been working together for the last couple of years and will continue to do so.
Claudia
Claudia
@kynd.studios — Cairns, AU
Having Sarah on your team as a studio owner is an absolute MUST! She knows the industry, benchmarks, KPIs and so much more and only wants to see every studio owner thrive, maintain their passion and profitability so they can keep serving and contributing to their communities! My needs have changed over the years but she has always perfectly delivered the results I needed in each phase. You cannot go wrong working with Sarah, she is a rare cheerleader in this space and top of her game!
Erin
Erin
@the.kninic — Wodonga, AU
Highly recommend working with Sarah, her expertise in MindBody and knowledge of how to reach and nurture new/existing clients is amazing. Sarah got to know myself, our studio’s values and what we need to develop a strategy that suits us, making this process simple and so effective (getting 33 reviews in the first day)! Now I can do less admin and more in studio work because of Sarah, I am forever grateful!
Kiley
Kiley
@wildlemonstudios — Florida, US
Smooth Sailing made me see my business in a completely different light and their suggestions to better market my business and increase revenue have been AMAZING. They are so knowledgeable and kind and wonderful to work with and I cannot express enough how positive the experience has been working with them. They truly made me understand the value of what we offer and how to charge for it. Every boutique fitness studio owner needs to hire this company. Thank you, Smooth Sailing!
Karina & Nik
Karina & Nik
@punchlovefitness — NSW, AU
The Smooth Sailing team are exceptional! Their knowledge of mindbody and the fitness industry really shows in the way they have methodically implemented an extensive Web integration, smart lists with email sequences, upgrading software and helping us prepare all our systems for a new studio launch. They have taken the stress out of a complicated but very important upgrade for us and we are loving the results. Our experience from beginning to end is nothing short of 5 STAR!
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